Black Fig & Collection prepares all charcuterie boxes, boards, cups, + grazing tables in a shared kitchen environment. Due to the nature of our preparation space, all products may contain or come into contact with common allergens, including but not limited to nuts, dairy, gluten, eggs, soy, and shellfish. While we take care in sourcing ingredients & preparing each order, the risk of cross-contact cannot be eliminated.

Gluten-free, dairy-free, & vegan options are available upon request. Nut-free requests are accommodated through thoughtful ingredient selection; however, due to shared preparation surfaces and airborne exposure, Black Fig & Collection cannot guarantee that any item is completely allergen-free.

It is the responsibility of the individual placing the order to review all ingredient information + determine whether the products are suitable for themselves or their guests. Consumption of any food or beverage provided by Black Fig & Collection is done at the discretion of the individual consuming it. Black Fig & Collection is not responsible for any adverse reactions resulting from the consumption of its products.

All dietary requests, allergies, or modifications must be communicated prior to booking so that we can best assess availability and recommend suitable options. Once accommodations are discussed & approved, it is the responsibility of the customer to ensure all dietary notes & requests are clearly communicated at the time of ordering. If no dietary notes are provided, products will be prepared as listed.

Despite careful preparation + sanitation of work surfaces, tools, & equipment, individuals with severe or life-threatening allergies should be aware that we are unable to provide an allergen-free guarantee. By placing an order, the client acknowledges & accepts that Black Fig & Collection is not liable for allergic reactions or health concerns and agrees to communicate this information to guests as needed.

Questions regarding ingredients or dietary accommodations should be directed to shannon@blackfigco.com prior to placing an order.

All ready-to-eat products are designed to be consumed on the day of delivery or collection to ensure optimal quality, freshness, & food safety. Consumption after this period is at the customer’s own risk. Black Fig & Collection will not be held responsible for any adverse reactions resulting from food consumed outside of this recommended window.

All chilled charcuterie products must be kept refrigerated from the point of delivery or collection until serving.

Ready-to-eat charcuterie should not remain unrefrigerated for longer than four (4) hours. If this occurs, it is the customer’s responsibility to dispose of the food safely.

Charcuterie handling tips for maintaining freshness + presentation:

• Keep the boxes perfectly flat during transport & storage to avoid shifting or crushing ingredients.

• Cover items loosely with plastic wrap or foil if they will not be consumed immediately.

• Avoid exposing cheese, meats, & fresh produce to direct sunlight or high temperatures.

• Serve perishable items from chilled containers whenever possible, removing only what will be eaten within a short time.

• Do not refreeze any perishable items once they have been removed from refrigeration.

All ready-to-eat products are extremely fragile & must be kept perfectly flat to avoid damage. It is the responsibility of the customer to open and inspect all products at the point of delivery or collection. The individual who placed the order, or an authorized recipient, must be present to receive and handle the products with care.

Once products are received + accepted at the point of delivery or collection, the order will be considered fully 'accepted' by the customer. If orders are not checked at the point of delivery or collection, they will still be considered 'accepted.' By accepting an order from Black Fig & Collection, responsibility for the products thereafter transfers entirely to the customer.